Privacy Policy for Roof Masters East Coast Australia Pty Ltd
Last Updated: 13/11/2024
Roof Masters East Coast Australia Pty Ltd (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding this information. By using our website, https://roofmasterseastcoast.com.au/ (“the Site”), you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
- Contact Information: When you contact us through the Site or via email, we may collect your name, email address, phone number, and other relevant contact details.
- Usage Data: We collect data on how you interact with the Site, including your IP address, browser type, pages visited, and time spent on each page.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activity on the Site. You may disable cookies in your browser settings, but this may affect your experience on the Site.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Our Services: We use your contact information to respond to your inquiries, schedule services, and fulfill our obligations.
- To Improve the Site: We analyze usage data to improve the Site’s content, functionality, and user experience.
- Marketing and Promotions: With your consent, we may send you updates, promotions, and other marketing communications. You can opt-out of marketing communications at any time.
- Compliance and Legal Obligations: We may use your information to comply with legal obligations or respond to lawful requests from public authorities.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share information with third-party service providers to facilitate our business operations, such as payment processors, website hosting providers, and email marketing platforms.
- Legal Requirements: We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We use appropriate security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights concerning your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of any inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal information, subject to certain exceptions.
- Opt-Out of Marketing Communications: You may unsubscribe from marketing emails by following the opt-out instructions in the emails.
To exercise any of these rights, please contact us using the contact details below.
6. Links to Other Websites
The Site may contain links to other websites. We are not responsible for the content or privacy practices of these third-party websites. We recommend reviewing the privacy policy of each site you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy regularly to stay informed about our practices.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Roof Masters East Coast Australia Pty Ltd
Address: 66a Emu Dr, San Remo NSW 2262
Email: contact@roofmasterseastcoast.com.au
Phone: 0428 219 521